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Can Healthcare Be Accessible, Exceptional, and Low-Cost? A Glimpse at Iora...

A key challenge in healthcare today is the growing problem of spending, fueled by misaligned reimbursement incentives. As an MD/MBA student, I’ve often wondered: are exceptional, accessible care and...

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Bim – pioneer of discount retail in Turkey

Established in 1995, BIM Birlesik Magazalar (known as “Bim”) was the pioneer of the “hard discount” retail model in Turkey.  Established in 1995 by former managers of the German discounter Aldi, Bim...

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Athenahealth: Taking on the Giants and Disrupting the Health Care Space

Introduction Athenahealth is a cloud-based service company with the goal of delivering better health care. Athenahealth provides a suite of services to help medical providers manage care, process...

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Sweetgreen’s Winning Recipe

Fast causal is one of the most competitive and fast growing segments in the food industry. In order for a company to succeed in this fiercely competitive landscape, it needs to ensure that its...

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Krispy Kreme Doughnuts: The Sweet Success of Business and Operational Alignment

Introduction for the Uninitiated Starting at 6:00am on Monday, November 2, 2015, hundreds of customers lined up outside a Krispy Kreme (KK) shop in Houston with dreams of warm, glazed doughnuts...

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Wyzant, Inc: A brilliant way to keep everyone on board

Wyzant, Inc. is a fast-growing online service company that links a network of students seeking academic tutoring to a network of tutors offering independent tutoring services in exchange for a...

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Zara: A Better Fashion Business Model

When we think of the fashion industry, we tend to think of long lead times and two annual designer lines or collections: Spring/Summer and Fall/Winter. Designing each of these lines often takes place a...

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Amazon: ‘The Everything Store’ – Driving Long-Tale Strategy with Superior...

Amazon is an example of exceptional effectiveness at driving alignment between the business and operating models (please note that this post refers solely to Amazon’s e-commerce business). By...

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Warby Parker: The Brand Is The Mojo

The Business Model: Be ‘Remark’ – able Here’s a novel idea: let’s take a puzzlingly over-priced product, vertically integrate our design and production, and sell it over the internet at an affordable...

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Ollie’s Bargain Outlet: Good Stuff Cheap!

Company Overview: Ollie’s Bargain Outlet (“Ollie’s”) is a discount retailer offering brand name closeout merchandise through 202 stores across 17 states. The compelling value proposition Ollie’s offers...

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